247 Wholesale Limited Return Policy

  1. General Policy

At 247 Wholesale Limited, we strive to provide quality products and services to our customers. If you are not fully satisfied with your purchase, our return policy offers you the flexibility to return items within a specified period. Please read our return policy carefully to understand your rights and obligations when returning products.

  1. Eligibility for Returns
  • Time Frame: Items must be returned within 14 days from the date of purchase.
  • Condition: Products must be in their original condition, unused, and in the original packaging with all tags and labels attached.
  • Proof of Purchase: A valid proof of purchase (receipt or order confirmation) is required for all returns.
  1. Non-Returnable Items

The following items are not eligible for returns:

  • Perishable goods (e.g., food, flowers)
  • Customized or personalized items
  • Final sale or clearance items
  • Gift cards
  • Health and personal care items (e.g., cosmetics, underwear)
  1. Return Process
  1. Initiate a Return:
    • Contact our customer service team at [247wholesalelimited@gmail.com] to initiate a return.
    • Provide your order number and the reason for the return.
  2. Return Authorization:
    • Upon approval, you will receive a Return Authorization (RA) number and detailed return instructions.
    • Returns without an RA number will not be accepted.
  3. Packaging and Shipping:
    • Securely package the item(s) to prevent damage during transit.
    • Clearly mark the RA number on the outside of the package.
    • Ship the item(s) to the address provided in the return instructions.
  1. Return Shipping Costs
  • The customer is responsible for return shipping costs, except in cases where the return is due to an error on our part (e.g., wrong item shipped, defective product).
  • For your protection, we recommend using a trackable shipping service or purchasing shipping insurance. We are not responsible for items lost in transit.
  1. Inspection and Refunds
  • Inspection: Upon receipt, we will inspect the returned item(s) to ensure they meet our return policy criteria.
  • Refunds: Once the return is approved, we will process your refund to the original method of payment within 10 business days. Shipping fees are non-refundable.
  • Partial Refunds: If the returned item is not in its original condition, a partial refund may be granted at our discretion.
  1. Exchanges
  • If you need to exchange an item for a different size, colour, or product, please follow the return process and place a new order for the desired item.
  1. Damaged or Defective Items
  • If you receive a damaged or defective item, please contact our customer service team within 7 days of receipt. We will arrange for a replacement or refund, including return shipping costs.
  1. International Returns
  • International customers are responsible for return shipping costs, duties, and taxes. Please contact our customer service team for further instructions.
  1. Contact Us

If you have any questions or concerns about our return policy, please contact our customer service team at:

  • Email: 247wholesalelimited@gmail.com
  • Phone: 0161 818 6664
  • Address: 133 Church Street, Eccles, Manchester M30 0EW

Thank you for shopping with 247 Wholesale Limited. We appreciate your business and are committed to ensuring your satisfaction.